Below are links to additional information about our home infusion and specialty pharmacy services, our HIPAA privacy policy and your rights and responsibilities as a patient. If you have any questions about this information, please call us at (402) 462-2929. One of our team members would be happy to talk to you.
Pharmacy Services
Specialty Pharmacy Services
Redline Specialty Pharmacy is licensed in and serves the states of Nebraska, Kansas, Colorado, Iowa and South Dakota. Pharmacists are on call 24/7 and can be reached during business hours at (402) 462-2929 and after hours at the same number by following the auto-attendant prompts. Prescription order status, claims-related information and insurance network status can be obtained by calling (402) 462-2929.
How to Place a Prescription Order
If you would like us to fill your prescription for the first time, contact your health care provider and ask them to send a new prescription to us via fax, telephone or electronically. If you would like us to transfer your prescription from your current pharmacy, give us a call and we will gather the information we need to make the transfer.
How to Obtain a Refill
Refill may be obtained by calling us at (402) 462-2929 or (888) 772-7108, emailing us at ‘refills@redlinepharmacy.com’, texting us at (402) 882-7703, sending us a message through our website or by using our mobile app.
How to Access Medications in Case of an Emergency or Disaster
In case of an emergency or a disaster, contact us as soon as you can and we will make arrangements to get you your medications.
How to Check on a Prescription Status
You can check your prescription status by calling us at (402) 462-2929 or (888) 772-7108, emailing us at ‘refills@redlinepharmacy.com’, texting us at (402) 882-7703, sending us a message through our website or by using our mobile app.
Information on Prescription Substitutions
Contact us and speak with one of our pharmacists about prescription substitutions.
How to Transfer a Prescription to Another Pharmacy
Call us and we can coordinate the transfer of your prescription.
How to Obtain Medications not Available at the Pharmacy
Call and we will help you find where you can obtain the medication you need.
How to Handle Medication Recalls
If you hear of a recall that may affect your prescription, please contact us immediately. If we learn of a recall that affects your prescription, we will contact you with instructions.
How to Dispose of Medications
Learn how to properly dispose of medications at https://www.nebraskameds.org/takeaction or FDA.gov
How to Handle Adverse Reactions
If you believe you may be having an adverse reaction to a medication you get from our pharmacy, please contact us and your health care provider.
How to Report Concerns or Errors
Please report any concern or errors to us at (402) 462-2929 or (888) 772-7108.